Delivery / Pick-Up FAQ
Delivery Fees:
- S$10 flat fee for all locations, for purchases under S$50.
- Free Shipping for orders above S$60.
- Rushed Order Fees: S$5 (12-24 hours before delivery day, subject to availability of products)
- REDELIVERY (in the case of delivery failure): S$10
- EXTRA CHARGES for deliveries to the following locations:
- Tuas, Sentosa, Changi Airport: S$10
NOTE: There will no longer be split location for deliveries as of 12 July 2020 (after COVID Circuit Breaker Measures) – this is due to increased volumes of orders. Each location will be charged S$12 if the order does not exceed S$60.
Delivery Schedule:
Deliveries lead time is 2 - 3 DAYS after the order has been made. Kindly select your preferred delivery date upon checkout.
NOTE: Deliveries on weekends and Public Holidays are unavailable. Please do not select a 'Pick-up' slot if there are no longer delivery slots available on the day of your choosing - you will be depriving another customer of a pick-up slot.
Delivery Timings: 12pm - 6pm (We are unable to allow customers to choose delivery timings, but the orders will be delivered within this time frame with a 30-60 min buffer)
If you do not see "Delivery" or "Pickup" timing slots available, means that there are no more slots for the day you have chosen.
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SELF PICKUP is AVAILABLE.
NOTE: Kindly indicate your preferred pick-up date upon checkout with the '11.30am - 8.30pm' pickup slot. Weekend pick-ups are also available :-)